Knowledgebase

Guides, tutorials, and answers to common questions about GhostHosts services.

Getting Started

  • How to sign up and purchase hosting
  • How crypto payments work (FixedFloat)
  • Setting up your first website
  • Pointing your domain to GhostHosts

Shared Hosting

  • Accessing your HestiaCP control panel
  • Creating email accounts
  • Installing WordPress via Softaculous
  • Managing databases and FTP

WordPress Hosting

  • Accessing your CloudPanel dashboard
  • Managing WordPress updates
  • Using staging environments
  • Configuring Redis caching

VPS Servers

  • Connecting to your VPS via SSH
  • Choosing and installing an OS
  • Firewall and security basics
  • Creating snapshots and backups

Billing & Payments

  • Billing cycles and minimum terms
  • How renewals work
  • Annual discount and 3-year upgrade promo
  • What happens if my payment fails

Support

  • How to open a support ticket
  • Response time expectations
  • Service level agreement (SLA)
  • Acceptable use policy overview

Can't find what you need?

Contact Support